|
Service science and service engineering is an area of expertise which can be placed at the interface of software service systems and new globe-spanning business processes. It is especially interesting to disciplines which involve both business and information technology. A master course that focuses on service engineering and service science is the International Master in Service Engineering (IMSE). ==Service Science== Service science, management and engineering has developed in response to the need to combine technological and non-technological innovations in a rapidly growing environment 〔http://www.tilburguniversity.nl/eriss/about/〕 The term covers research, scientific projects, and innovative forms of education. The discipline addresses the service sector's unique problems by using various approaches. It focuses on ICT, business, management, industrial engineering, socio-legal sciences, and economics. The innovative creation of value for both customers and shareholders is the heart of this interdisciplinary approach. A 'service-dominant' approach is starting to take over from the traditional goods-dominant approach. Some key factors of this service-dominant approach are: 1. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Service science and engineering」の詳細全文を読む スポンサード リンク
|